FAQ

Why should I use a 3D printed pad for my horse?

The 3D pad is designed to emulate the forces generated on the barefoot hoof with a shoe applied. The frog support stops the frog from trying to reach the ground with the weight and movement of the horse. This dissipates all the force on the seat of corn and heels and distributes the weight evenly over the wall and frog as nature intended.

How do I know which type of 3D printed pad to use? 

The Ed Eclipse is designed for racehorses as a lightweight frog support to dissipate force to the heels. It is used without digital support material.

The Half Mesh pad is used in conjunction with a soft digital impression material mixed with anti bacterial copper sulphate. This pad is used for horses in a grass pasture and arena or controlled riding environment.

The Full mesh pad is designed for maximum protection also in conjunction with digital impression material and anti bacterial copper sulphate. This is for horses in stony turnout  and riding environment. This would also be my recommendation for thin soled horses as a protection

Size guides - What size should I order?

The size of the pad is measured at the widest point of the hoof and from toe to heel. Various degrees can also be incorporated with 1, 2, 3 degrees being standard degree pads. This degree needed will be dictated by the Hoof Pastern Angle.

Are the pads reusable? 

The pads are not designed to be reused as the impression material is designed to be held in place by the holes in the pad. If your horse is light on these pads they have been known to be reset in some cases but not guaranteed.

Do you offer custom designed pads? 

I do offer to design bespoke pads for individual horses to fit the hoof and pastern angle exactly. I would require lateral radiographs and side photographs of your horses hooves including the pastern. A measurement photo with a ruler across the width and length of the solar surface will ensure accuracy of the pad fit.

Why should I cast my horse?

After 35 years of shoeing and gluing horses I have found this to be the most efficient way of protecting and aiding a compromised foot. A shoe can be nailed to a cast very easily as in effect you are creating a thicker wall that absorbs and distributes force. This thicker wall can be nailed to without the risk of close nails.

Is it suitable for stabilizing a hoof wall crack?

I have found this to be the moss effective crack repair to date. The video on this site will give you an insight into stabling the crack. The other alternatives of screws, wires and braces can be risky if there is no wall thickness to work with. As long as an interface is placed over the crack itself then there is very little risk involved

When do you use a full pad cast versus a wall only cast?

If I am presented with a bruised foot or suspected corn then I will use a full pad with a medicated osmotic gel. This will protect the foot from further injury and basically float the sole of the hoof within the cast giving it time to heal while still exercising or racing. I use a wall only cast on the hoof wall that in the past I would have applied a glue on shoe. By casting, I am creating a new thick wall that accepts nails with little risk and gives me a good few cycles of shoeing to nail to.

What size cast should I use, 2" 3" or 4"?

I generally use a 2" cast for wall rebuild on a racehorse with a size 4-7 race plate. If it's a larger foot or I also want to cover the sole, I would opt for the 3". The 4" is used for very large feet or to apply a clog.

Do I need to prepare the hoof for gluing the cast?

I do not recommend stripping the dorsal wall or roughening it to apply a cast as this removes all the natural hoof varnish and will weaken and soften the wall.  A light sanding is all it needs, especially at the anchor points at the heels. This way when the cast is ready to be replaced or removed it will come off easier with little damage to the wall. The shape of the cast when applied will hold it in place as well as the small amount of glue needed.

Curing is exothermic—can this have an affect on thin walled hoofs (shelly hoofs)?

This has not been an issue as such a thin layer is applied compared to direct gluing. Also, the water drenching after applying cools it down significantly.

Can the procedure be repeated without damage to the hoof wall?

Yes, if applied correctly it can last up to 3 months and grow down significantly. Such a thin layer of adhesive does not degrade the hoof wall.

How long to wear through at the ground surface and must horses be restricted for a period?

A DE Hooftap can be used as a wear plate if needed to help wear. I do like to restrict maximum movement (canter, gallop and jumping etc.) until full cure of the adhesive (between 2-4 hours)

What forms of payment do you accept? 

We accept all major credit cards, as well as PayPal.

Do you ship internationally?

Yes, we do ship internationally. Shipping rates are provided during checkout. Rates will vary based on location.

What are your shipping options?

Currently we are limiting our shipping options to a single shipment of four 3D printed pads per order. If you require larger quantities, please contact us directly so we can provide an accurate shipping rate and expected delivery date.

What are your shipping costs?

Shipping costs vary depending on location. Below you will find a breakdown of the rates for a single order of four pads to different locations: 

United Kingdom: $10.00
North America: $30.00
Oceana: $55.00
Europe: $25.00
Rest of the World: $55.00

What is your return policy?

We accept returns on the basis that the product has not been used and is in the same condition that was sent to you. The cost of return shipping will not be covered.

Can I change or cancel my order? 

Yes. Please contact us within a 48-hour time frame if you need to change or cancel your order for any reason.

How can I track my order?

Tracking will be provided to you via UPS once the order has been shipped.

Are my payment details/data secure?

Yes, payment details are processed through Stripe and PayPal. This ensures your payment details and data remain secure throughout the ordering process.